Value for Money
15 Oct 2020
One of our core values is ‘We are prepared to go the extra mile’ and our Area Manager, Laura Sullivan, has successfully saved one of the estates we manage £30,000!
There were 3 separate NHBC claims Laura has been working on for this estate where NHBC pushed back and declined the claims. Through sheer determination and not taking no for an answer Laura went back several times with reasons why she would not accept their decision, and this has been overturned resulting in saving the estate, and the leaseholders, £30,000.
We are so proud of the work Laura has put in to achieve this and would like to say thank you on behalf of the team and leaseholders. Laura will also receive a Wow Award in recognition of this outstanding work.
Head of Operations