Report a problem

If something goes wrong (for example, your door entry isn’t working), or you notice something’s not quite right (your light bulb still hasn’t been replaced), the sooner we know about it, the quicker we can fix it.

We need this information to enable us to update you.

If the problem is urgent:

during office hours: please call 01252 356000
outside office hours: please use your emergency pull cord system or call your 24-hour emergency helpline. You’ll find the number on your estate notice-board.

You don’t have to wait for our next visit just 'click here' and fill in the form.

latest news

15th January 2021
Covid-19 Vaccine Fraud Guide

We have recently been made aware of a new scam where a person receives a text saying they need to book a vaccination appointment. The link then directs them to a fake NHS form which asks for bank details to prove their identity. The NHS will never ask for a person’s banking information so please do not provide as it will
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"My mother has lived here for 10 years now and has the best of both worlds, the independence which she values and the friendships of the other residents"

01252 356 000

Report a problem

Report a problem

latest news

Covid-19 Vaccine Fraud Guide

"My mother has lived here for 10 years now and has the best of both worlds, the independence which she values and the friendships of the other residents"

Mrs N. Aldershot