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Open letter from our Chief Executive, Lorraine Collis


Open letter from our Chief Executive, Lorraine Collis

With the latest government announcement that ‘normal’ resumes on Monday 19th July, I would just like to look back on the past 18 months (how strange to think it’s been that long!) and recognise the hard work and resilience our team have shown.

We have expressed our thanks along this journey however it’s important to recognise how great you have all been throughout.

Next Monday, or Freedom Day as it is being referred to, will mean different things to each of us.  We will all move at different paces as we ease out of lockdown and move into this new ‘normal’ and even more important to allow everyone to do that and continue to be kind and understanding.

It’s important to remember that our highest priority is the safety and wellbeing of our team and our leaseholders and there could still be some way to go.

So, what are you most looking forward to from next week?  For me, it’s to spend time with my extended family and not worry about restriction on numbers.    It’s also Ice Cream Day apparently – who decides on these days? – so we may have a celebratory ice cream!

Whatever you choose to do, I hope you enjoy.

Thank you again,


"My mother has lived here for 10 years now and has the best of both worlds, the independence which she values and the friendships of the other residents"

Mrs N. Aldershot

Contact us

Head Office
Building 2
Lyon Way
GU16 7ER
T: 01252 356000
F: 01252 356001