Your property, our business

01252 356 000

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Values

Values

ELM Group Core Values

  • Prepared to go the extra mile
  • Responsive to change
  • Ownership of responsibilities
  • Understanding the needs of the business
  • Determined to work hard
  • Thinking about ways to improve on what we do
  • Our customers are always our priority
  • Being professional at all times
  • Ethical in everything we do

Mission Statement

Our aim is to make a difference.

  • We’ll listen to our customers and staff, understand what’s important to them and find ways to continuously improve what we do.
  • We’ll work together to manage property the way our customers want and that our employees are proud of.
  • As an organisation, we’ll strive to be inspirational, to create loyalty and develop future opportunities for growth.

Lorraine Collis
Chief Executive

latest news


  • Fire Safety Following the Grenfell Tower fire some residents may, understandably, have concerns about the ‘Stay Put’ policy operated on most of our estates. Inevitably lessons will be learned from this tragedy however in the meantime, we consider, based on expert guidance to date, that ‘Stay Put’ remains the recommended course of action to ensure the safety of our residents. The Stay  Read more

"Many thanks for a very informative meeting, and a chance to meet with some of the team and put names to faces"

Contact us


Head Office
2nd Floor Victoria House
Aldershot
Hampshire
GU11 1EJ
T: 01252 356000
F: 01252 356001
E: customerservices@elmgroup.org.uk
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