Your property, our business

01252 356 000

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Values

Values

ELM Group Core Values

  • Prepared to go the extra mile
  • Responsive to change
  • Ownership of responsibilities
  • Understanding the needs of the business
  • Determined to work hard
  • Thinking about ways to improve on what we do
  • Our customers are always our priority
  • Being professional at all times
  • Ethical in everything we do

Mission Statement

Our aim is to make a difference.

  • We’ll listen to our customers and staff, understand what’s important to them and find ways to continuously improve what we do.
  • We’ll work together to manage property the way our customers want and that our employees are proud of.
  • As an organisation, we’ll strive to be inspirational, to create loyalty and develop future opportunities for growth.

Lorraine Collis
Chief Executive

latest news


  • Value for Money Statement What is Value for Money? For a social housing provider, value for money can perhaps best be defined as ‘The delivery of an organisation’s social objectives and business strategy in the most cost-effective way possible’.  In essence, it’s about doing the right things, and doing things right. Value for Money is not a new concept; it has been around for many years. It  Read more

"Many thanks for a very informative meeting, and a chance to meet with some of the team and put names to faces"

Contact us


Head Office
2nd Floor Victoria House
Aldershot
Hampshire
GU11 1EJ
T: 01252 356000
F: 01252 356001
E: customerservices@elmgroup.org.uk
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