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Recruitment – Frequently Asked Questions

Frequently Asked Questions

Why do you require a completed application form, rather than just a CV?

An application form helps you to demonstrate your skills, knowledge and experience in relation to the role you are applying for. CVs are often generic documents which are not tailored to a specific role. We also like to find out about your interest and motivation for this new opportunity.

I've never done this role before, what training is provided?

Previous relevant experience is not always necessary as we recognise transferable skills and knowledge and, most importantly, the right attitude. We provide comprehensive training for new members of the team as well as ongoing development. Click here to visit the Develop With Us page.

I've applied for a residential post - can I bring my family and/or pet with me?

Most of the Managers' accommodation comprises a one bedroom flat. Pets are often allowed as long as the Lease permits and it is considered to be suitable. You will need to sign a Licence to Occupy and, as part of this, you are required to be on site for five out of seven nights.

Do you carry out DBS checks?

If you are going to be working directly with a vulnerable group then we need to carry out a standard disclosure DBS (Criminal Record) check prior to your engagement. This is paid for by the ELM Group.

latest news


  • Please note our Christmas opening times at Head Office are:- Monday 24 December: CLOSED Tuesday 25 December: CLOSED Wednesday 26 December: CLOSED Thursday 27 December: 10.00am – 4pm Friday 28 December: 10.00am – 4pm Monday 31 December: 10.00am – 4pm Tuesday 1 January: CLOSED Wednesday 2 January: Normal office hours Out of these hours please contact your call centre or  Read more

"My mother has lived here for 10 years now and has the best of both worlds, the independence which she values and the friendships of the other residents"

Mrs N. Aldershot

Contact us


Head Office
2nd Floor Victoria House
Aldershot
Hampshire
GU11 1EJ
T: 01252 356000
F: 01252 356001
E: customerservices@elmgroup.org.uk
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