Your property, our business

01252 356 000

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How we can help

How we can help

If you’re considering RTM, we can talk through the issues you’re facing, and the pros and cons. We’ll do all we can to help, including acting as your new managing agent, but from an ethical point of view, we certainly won’t encourage you down a route that may not resolve your current problems.

About Us

With over 44 years' experience in this field, we are confident we can offer you an excellent and transparent service. Our dedicated team will provide a tailored service to help you through each stage of the RTM process to ensure your development runs as smoothly as possible.

As well as acting as company secretary and providing a registered office for Right to Manage companies, Elm Group can offer:

  • full estate management
  • directors registration
  • share certificate issue
  • annual accounts
  • estate accounts, including service charge budget and year-end accounts preparation and presentation
  • staff recruitment, training, local senior management and support
  • regular estate visits
  • planned maintenance programmes
  • compliance with legalization.
  • regular and open communication with Residents
  • a secure website for you to use personally.

Although there are now many managing agents operating in this field, we believe we are different – and we are proud of that fact. Based on our 44 years' of expertise and knowledge the Elm Group have acquired over the years, we can provide the perfect solution in assisting you in all aspects of future management of your home. As a not for profit organisation we make sure that any savings we make are passed directly onto our leaseholders and are proud that our management fees have always been transparent and open.

RLHA (Retirement Lease Housing Association) Group (now Elm Group) was originally founded in 1971 as a not-for- profit association and pioneered what was then a revolutionary new concept in providing independent retirement housing by building the very first independent living retirement development in East Sussex. Since then we have grown and become a trusted and established managing agent of choice by leaseholders, branching out to include developments that are non-retirement too. Now we currently manage approximately 2,500 homes on over 85 developments.

latest news


  • Please note our Christmas opening times at Head Office are:- Monday 24 December: CLOSED Tuesday 25 December: CLOSED Wednesday 26 December: CLOSED Thursday 27 December: 10.00am – 4pm Friday 28 December: 10.00am – 4pm Monday 31 December: 10.00am – 4pm Tuesday 1 January: CLOSED Wednesday 2 January: Normal office hours Out of these hours please contact your call centre or  Read more

"My mother has lived here for 10 years now and has the best of both worlds, the independence which she values and the friendships of the other residents"

Mrs N. Aldershot

Contact us


Head Office
2nd Floor Victoria House
Aldershot
Hampshire
GU11 1EJ
T: 01252 356000
F: 01252 356001
E: customerservices@elmgroup.org.uk
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